Return to the main site

330 Tijeras Ave NW

Albuquerque, NM 87102

505-302-6930

Reservations: 1-800-619-5632

FAQS

FAQ

COVID SAFETY

Our hotels have always taken great pride in our cleanliness and will continue to improve the quality and standards for our guests during these times. Heritage Safe Escape reflects our enhanced cleaning procedures and personal protective equipment program to protect our guests and staff. Learn More about Heritage Safe Escape below.

CHECK-IN / CHECK-OUT

Check-In

Check-in time is 4 p.m.

Check out

Check-out is 11 a.m.

AMENITY FEE

$25 Amenity Fee includes parking, daily newspaper, access to outdoor pool and hot tub, access to fitness center and WiFi.

For an additional charge, $10 for valet per night. 

PHOTOGRAPHY

Guests may take photos during their stay. Professional or staged photos must be arranged or scheduled/approved through hotel management.

SMOKING

The Clyde Hotel is a non-smoking hotel. If there is evidence of smoking in a guest room, we will charge a fee of $200 plus tax to the guest to cover cleaning costs.

WIFI

WiFi is included in the amenity fee.

PETS

We are happy to welcome dogs to The Clyde Hotel. Our pet fee is $75 for the first dog, and $35 for the second dog, per night stayed. Guests cannot leave pets unattended. Dog weight limit is 60 lbs. 

MINIMUM AGE REQUIREMENT

Guests must be at least 21 years old to make a reservation. Exceptions are made for active military with proper military ID if under the age of 21.

SAFE ESCAPE

Heritage Hotels & Resorts has always taken great pride in our cleanliness and will continue to improve the quality and standards for our guests during these times. Heritage Safe Escape reflects our enhanced cleaning procedures and personal protective equipment program to protect our guests and staff.

Seal - the Heritage Seal is placed on your guest room door to show your room has been cleaned and no one has entered

Amenities - disposable amenities are available upon request

Focus on limited contact - Heritage utilizes Blue Water Linen, a state of the art automated laundry facility. Our linens and terry are laundered through a 14 step cleaning system that sanitizes at the highest level in the industry

Enhanced disinfection in place across all spas, fitness centers, and high touch areas in public spaces and guest room spaces

Employee training focused on safety training including social distancing awareness, correct cleaning procedures, and PPE equipment protocols

Social distancing seating at restaurants, bars, meetings, and public spaces will be indicated for enhanced protection

Cleaning products - CDC approved

Accessibility to sanitizing stations at entrances and high traffic areas

Prior to arrival, guests will be asked their personal preference on service interaction

Enhanced cleaning of the air handling systems with regular maintenance and filter changes

Link to learn more below.